Effective Date: December 29, 2025
sugarmummydubai.com (“we,” “us,” “our,” or the “Website”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your rights regarding your data. By accessing or using our website and services, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
Information You Provide Directly
- Account details (name, email address, date of birth, gender)
- Profile information (photos, personal description, interests, location)
- Messages and communications with other users
- Payment information (processed securely by third-party payment providers)
- Support requests or other communications with us
Information Collected Automatically
- IP address and device information
- Browser type and operating system
- Pages visited, time spent, and referral sources
- Usage patterns and interactions with the site
Cookies and Similar Technologies
We use cookies, pixels, and similar technologies to enhance functionality, analyze usage, and deliver personalized content. You can manage preferences via your browser settings.
2. How We Use Your Information
We use the collected information to:
- Create, maintain, and personalize your account and profile
- Provide matching suggestions and enable communication between users
- Process payments and subscriptions
- Verify identity and prevent fraud or misuse
- Send service-related emails, notifications, and support messages
- Improve our website, features, and user experience
- Comply with legal obligations and enforce our Terms of Use
3. Sharing and Disclosure of Information
We do not sell your personal information. We may share your information in these limited circumstances:
- With other users: Your profile (name, photos, description, etc.) is visible to other registered users according to your privacy settings.
- With service providers: Third-party vendors (hosting, analytics, payment processors, email services) who are bound by confidentiality obligations.
- For legal reasons: To comply with laws, respond to lawful requests, protect our rights, safety, or property, or that of our users.
- In case of business transfer: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.
4. Your Profile Visibility and Safety Tips
Your profile is visible to other registered users based on your chosen settings. Messages are private between you and the recipient.
We strongly recommend:
- Not sharing personal contact details (phone, home address, financial information) too early
- Reporting suspicious behavior immediately
- Using caution when meeting people in person
5. Data Security
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure. You are responsible for keeping your password confidential and for the activity that occurs under your account.
6. Your Rights and Choices
You may:
- Access, correct, or delete your personal information through your account settings
- Request deletion of your account (subject to legal retention requirements)
- Opt out of marketing emails (unsubscribe link provided in emails)
Depending on your location, you may have additional rights (e.g., under GDPR, CCPA, or other laws), including the right to object to certain processing or request data portability. Contact us to exercise these rights.
7. International Data Transfers
Our website is hosted and operated primarily in [insert country, e.g., United Arab Emirates]. Your information may be transferred to and processed in other countries that may have different data protection laws. By using our services, you consent to such transfers.
8. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this policy from time to time. The updated version will be posted here with a revised “Last Updated” date. We encourage you to review it periodically. Continued use of the website after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@sugarmummydubai.com
Thank you for using sugarmummydubai.com. We value your trust and privacy.